Strategic Partnership Program
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The Proactive & Strategic Partner –
Two Day Executive Assistant Masterclass
Australian Roadshow 2020Delivered by the world’s leading EA and PA training company and author of the best-selling book – ‘The New Executive Assistant – Exceptional Executive Office Management’.
Can you afford not to be there?
For more information on dates and venues visit ExecutiveAssistant.com/StrategicPartnershipProgram
Two Day Executive Assistant Masterclass - Australian Roadshow 2020Strategic Partnership Program
The Proactive & Strategic Partner – The Key to Exceptional Executive Office Management
Two Day Intensive Training Program – Places Strictly Limited to 20 EAs Per Course
12 Key Reasons to Attend
- Focus on being proactive and managing rather than reactive and directed when managing the office of your executive
- Ensure greater alignment in purpose, vision, strategy and direction with your executive – take part in our unique pre-course EA and executive survey
- Build awareness of the key intangible elements of the EA role that deliver the greatest benefits for your executive
- Learn how to accelerate the development of trust in your partnership and maintain it indefinitely using our proprietary trust models
- Get firsthand insight into the partnership model from the internationally acclaimed book “The New Executive Assistant – Exceptional Executive Office Management”
- Create a growth and development plan guaranteed to help you and your executive gain better success
- Identify why it is imperative to be able to fully understand the relative importance of all your executives competing priorities at any given time
- Master the art of being an appropriate facilitator and conduit of information flow and access
- Examine how to be the glue in your executives’ team – the facilitator of best outcomes for all
- Investigate your role as a corporate thermometer and how to do this effectively without being played
- Grasp the nuances to identifying and then building and maintaining relationships with all important stakeholders
- Hone your emotional intelligence, communication, conflict resolution and persuasion skills as they relate specifically to your role as the manager of your executive’s office as positioned in our models
What people have to say about our flagship international program
“Thank you, I enjoyed the course very much. I absolutely did take away some new things from the EA Masterclass. The part I took the most value from was definitely the survey results; I manage two executives and this provided me with clear, constructive feedback around my role and was a great conversation-starter with each of them. I now feel I have an even deeper understanding of their expectations around my support – and this is from already working with them for three years.”.
Erin Napier, Adobe Systems
“I found the course really insightful. The course allowed me to distinguish between my everyday role and what I actually do, which is more than the required expectation. It showed me that now I can be more proactive and managing as I evolve in my career. It helped me gain tips on how to have a better and stronger partnership with my executive. To be able to build and maintain the trust you need to have to run the office. It also gave me an opportunity to see my strengths(and weaknesses) that my executive values in a different way and unpacking the underlying pressures of why they do what they do.”.
Tammy Shtrauser, ATO
“Thank you for an interesting two day course last week. I really did enjoy the days and the information that I learnt. It helped me to get the ‘bigger picture’ about some of the key factors that drive an organisation.”.
Gail McLean,Educational Services
Program delivered by Jonathan McIlroy, author of ‘The New Executive Assistant – Exceptional Executive Office Management’, co-founder of Executive Assistant Network and Executive Assistant Academy
Just AUD$1,750 (plus GST if within Australia)
For more information on dates and venues visit ExecutiveAssistant.com/StrategicPartnershipProgram
Two Day Executive Assistant Masterclass - Australian Roadshow 2020Dear Colleague
Irrespective of your technical skills and abilities, your competence in completing the many tasks, or managing the many responsibilities, that make-up your position description, if you are like many of the thousands of EAs we have worked with, the likelihood is your executive and broader management team may not truly understand what it is that a great EA needs to do outside of their position description to make them totally invaluable.
This fact, the realisation that in many incidences, within organisations, that management and senior executives just don’t know what they don’t know, was the genus for the book The New Executive Assistant and also for this two-day program.
After over a decade of research, we discovered that irrespective of the amount of technical expertise and business acumen that we help EAs and PAs develop, if the EA and executive don’t find a way to learn how to align around every aspect of their understanding and vison of the role, around shared unity of purpose and direction, around shared understanding of the relative importance of different priorities, around shared understanding of the intangibles that make an EA really valuable, then the partnership can’t ever function at its highest and most productive levels.
This program delivers results because it brings the executive into the equation. It ensures the executive partakes in the pre-course survey and this helps the EA and the executive create a better road map for success after the program. It creates a ground-zero for understanding and communication and then provides the frameworks to allow the development of collective and unified vision.
This program also delivers because at its heart it is focussed on executive productivity and effectiveness and in providing the EA and the executive with the understanding of what it takes to deliver to the executive what they need most – an emphasis on their energy, focus, mindset, relationships and competing priorities.
Many EA courses focus on time management, on advanced administrative or secretarial skills or even on business acumen and business management theory, knowledge and skills. We look at these in other programs but not in this one. This program is the foundation upon which all of our other programs are based, including our diploma and advanced diploma qualifications. This program underpins them all because through experience we have witnessed what happens when you focus on alignment, on partnership and on working together. When you focus on what it takes to ensure the EA is the most effective manager of the executive office that they can be.
We have delivered the core elements of this program to hundreds of individuals, and also within a multitude of organisations, often to entire teams of EAs, and the feedback we have received has been unequivocal. There is no other program that includes the tools and models that ensure the outcomes for EAs and executives that this program does. So we hope you can find the opportunity to attend when the course reaches your city soon.
Kind regards
Jonathan McIlroy
Enhanced awareness plus unity and alignment around role scope,
boundaries, purpose, direction, function and deliveryThis program can be delivered in-house for organisations as required with additional bespoke elements if necessary. Contact us for more information.
For more information on dates and venues visit ExecutiveAssistant.com/StrategicPartnershipProgramTwo Day Executive Assistant Masterclass - Australian Roadshow 2020Day One Program
Session 1 – Program overview and vision for the EA and executive partnership program outcomes
- Understanding the structure of the two days and the pre-course survey
- Examining tasks and utilising outcomes after the course
Session 2 – A Model for the Manager of the Executive Office
- Examine a comprehensive model for the role of the EA that is not based around traditional tasks, responsibilities and duties
- Focus on what aspects of the EA model enable an executive to be there most productive and effective
- Examine the many intangible elements of the role that provide extensive value but are seldom understood
Session 3 – EA and Executive Alignment Survey Analysis
- Unpack the results from the EA and Executive Alignment surveys
- Examine collective results and, where requested, individual results
- Identify areas of alignment and misalignment between the EA and executive regarding the purpose of the role, opportunities in the role, the scope and potential of the partnership, boundaries, strategic direction and focus areas of key benefit
Session 4 – A Model for Building & Maintaining Trust
- The weakness in letting trust simply evolve
- A three-stage process for building trust
- The relationship between aligned purpose, communication, delivery and belief in maintaining trust
- Examining the human elements in integrity and values
Session 5 – The strategic EA: business acumen and knowledge fundamentals that enable an EA to be proactive
- The importance of the relative weighting in executive priorities
- Thinking strategically and learning the language of the executive
- Project management fundamentals and the EA role
- Finance, reporting and business imperatives
- Executive KPIs and Dashboards – why it is vital to know what is important to your executive
Day Two Program
Session 6 – The Advanced EA Communicator
- Verbal and non-verbal communication
- The influence of personality traits
- Communication and building rapport in relationships
Session 7 – Emotional Intelligence
- Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
- Interpret and recognise you own emotions and what sits behind these
- Master tools to regulate and gain control of your own emotions
- Seeing the other side when dealing with others
Session 8 – Conflict Resolution and Negotiation
- Identify the different sources, causes and types of conflict
- Understand the main approaches to conflict resolution
- Learn to apply conflict resolution approaches
- Determine how to identify and prevent conflict before it escalates
Session 9 – Influencing and persuasion
- Identify the difference between persuasion and manipulation
- Understand the key aspects of persuasion
- Utilise the concepts of pushing and pulling when influencing others
- Learn key presentation and storytelling techniques
Session 10 – Closing the loop on the program with your executive
- Your survey results – next steps with your executive to ensure you get full alignment and a common ground for understanding, communication and future development
- Personal development planning
- Your personal next steps in planning for how to manage the office of your executive and your partnership
Enhanced EA and Executive Partnership
For more information on dates and venues visit ExecutiveAssistant.com/StrategicPartnershipProgram
Two Day Executive Assistant Masterclass - Australian Roadshow 2020Student Qualifications and Pathway
All students undertaking this course will be issued with an Executive Assistant Academy Certificate in Executive Office Management (Cert. EOM™).
This course matriculates into the Diploma of Executive Office Management or Advanced Diploma of Executive Office Management depending on the experience of the student and their time in an EA or PA role.
Students undertaking this course who go on to study an EAA diploma via classroom or distance learning delivery can claim a $750 discount off the cost of the diploma.
The ground-breaking program for Senior Level EAs and PAs
Who Should Attend?
This program is designed for EAs, PAs and all those in similar roles who are working with senior managers and executives and want to develop better partnerships with their executive and gain the insight knowledge, skills and direction to improve their relationship and deliver greater outcomes when managing the office of their executive so as to ensure the executive delivers increased productivity and effectiveness.
Whether you have been in an executive support position for one year or 20, our experience tells us that the fundamental issues we see with executives not truly recognising where the greatest value in a great EA comes from means this course is suitable for everyone. That is why it underpins both of our diploma qualifications because it provides the groundwork and base line for development in every EA and executive relationship and then beyond that the professional and educational development of every EA.
For more information on dates and venues visit ExecutiveAssistant.com/StrategicPartnershipProgram