Are there a group of EAs at your workplace who want to take their role to the next level and who want to be Managers of their Executives office and operations?

Do you and your colleagues want to move from the traditional role of being reactive, directed and task-oriented to one of being proactive and managing?

The role of the Executive Assistant continues to evolve and change with the ever-increasing demands on organizations and their executives who are charged with leading and growing the business to achieve the strategic goals and outcomes they are responsible for.

At EAN we have developed a ground-breaking one day course which is part of our EA and Executive Partnership Model program which is focused on the skills and competencies that are essential for today’s EA to improve their productivity and contribute to the efficiency and improved operation of their Executive’s office.

The workshop content is based on a unique customized model created by EAN. This model has been developed and formulated as a result of over 11 years of interactions, conversations, research and interviews at conferences, networking functions and exhibitions with EAs and Executives throughout Australia.

The EAN model views the role of the EA from a holistic perspective where they are the Manager of the Executive Office. The essential building block of the model is trust – it then expands to cover all the essential elements that an EA encounters in their role covering technical skills, industry knowledge and the social and interpersonal skills that are integral to the role. These elements are all inter-related and connected as an EA would experience in the day-to-day management of their Executive's office. The model is not static – the interpretation and relevance of the various elements is constantly changing with the priorities of the moment and the business needs of the Executive and the organization.

Integral to the workshop success and knowledge development is the incorporation of an assessment tool for the EA and their Executive to undertake which is designed to identify any misalignments in the partnership and underpin and support the development of the workshop content.

This pre-workshop assessment tool is undertaken by both the EA and their relevant Executive. It asks them to assess the strength of the relationship between the two parties in terms of their understanding of the EAs management and operation of the office, their understanding of their Executive’s role and priorities, management of key tasks, how they manage the office and their perceptions of how the EA supports the brand and professionalism of the Executive.

The overall objective of this course is to enable the EA to return to their workplace, engage in a meaningful discussion with their Executive and implement quantifiable strategies and plans to maximise the working relationship between themselves and their Executive and to contribute positively to the performance and output of the office.

The ideal scenario would be for the EAs and their Executives to participate in the workshop at the same time. However, we appreciate that this may not be possible from a practical and organizational perspective for many businesses. If this is the situation we have an EA Masterclass workshop that is part of the Partnership Model and focuses on the EAs role with their Executive.

To find out more about this initiative and the benefits it will deliver to your relationship with your Executive please contact Robert Taylor – Corporate Account Manager for EAN, who will work with you and your HR department to identify your training needs and the benefits this workshop will deliver.

You can contact Robert on 02 8402 5122 and 0427 903 893
robert@ExecutiveAssistant.com